Frequently Asked Questions
Everything you need to know about shopping with P.O.S.H.
What does P.O.S.H. stand for and what do you sell?
P.O.S.H. represents our commitment to Premium, Original, Stylish, and High-quality goods. We are a general retail destination offering a curated selection of home essentials, lifestyle accessories, and everyday luxury items.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Currently, P.O.S.H. ships to customers within North America and select European countries. Shipping rates and delivery windows for international orders are calculated at checkout based on your location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are processed through a secure, encrypted payment gateway.
How can I contact customer support if I have an issue?
Our dedicated support team is available Monday through Friday, 9 AM to 6 PM EST. You can reach us via the 'Contact Us' form on our website or by emailing support@posh-retail.com.